Refund policy

🚫 No Refund & No Return Policy

Effective Date: [21-07-2025]

At Safa.Pakistan, we take pride in offering handmade, high-quality, and hygiene-sensitive products such as scrunchies, hair accessories, and related items. As part of our commitment to safety and hygiene standards, we have a strict no refund and no return policy.

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🔸 All Sales Are Final

Once an order has been placed and processed, it cannot be canceled, returned, or refunded. Please make sure to review your order details, product selection, quantity, and shipping address carefully before checking out.

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🔸 Hygiene and Safety

Due to the personal-use nature of our products, returns and refunds are not possible. This policy ensures every customer receives unused, clean, and hygienic items.

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🔸 Damaged or Incorrect Products

We do a thorough quality check before dispatching, but in rare cases, if you receive:

• A damaged product

• A wrong item

You must contact us within 24 hours of receiving your order via:

📩 Instagram DM: @safa.pakistan
📩 Email: safapakistanofficial@gmail.com

Please include:

• Order number

• Photos of the issue

• Unboxing video (optional but helpful)

If validated, we may offer a replacement or a store credit, at our discretion.